About Singapore Airlines

Founded in 1947, Singapore Airlines has been the flagship airline for the Republic of Singapore. Its hub is located at Changi Airport. It has a vast network of fleets ranging up to 146 in number. Its ICAO code is SIA and is ranked as the best airline in the world by Skytrax. The airline has its own KrisFlyer frequent flyer program and is a member of Star Alliance. 

Singapore Airlines Amenities

The amenities offered by Singapore Airlines differ as per the segments one chooses to fly with. The amenities offered include an adjustable headrest, ergonomically designed seating, an LCD screen with over 1,000 entertainment options, headphones, extra legroom, complimentary meals, and high-speed wifi.

Singapore Airlines In-Flight Experience

• Complementary Wifi:- Passengers travelling in Suites, First Class, and Business Class along with PPS Club members and supplementary cardholders receive complimentary unlimited Wi-Fi. KrisFlyer members in Premium Economy and Economy Class also get a free Surf session. 
• Adjustable headrests:- There is a six-way adjustable headrest for a relaxed journey. Besides this, the airline offers wider leg rooms and spacious airline corridors.
• USB power outlets:- Some basic facilities like USB power outlets are available. 
• Diverse Cuisines:- Singapore Airlines offers Jain food, vegan food, diabetes-friendly, pure vegetarian, and non-vegetarian dishes. A variety of beverages are also offered by them.

Singapore Airlines Travelling Classes

There are various types of travel classes on Singapore Airlines, such as Economy, Premium Economy, Business Class, First Class, and Suites. 

• Economy Class:- The seats in Economy Class are designed to give passengers more room to themselves irrespective of whether the seat in front of them reclines. If one wants more space, the extra legroom seats in economy class which have a wider seat pitch and are close to the exits, are a good option.
• Premium Economy:- The premium economy seats on Singapore Airlines provide great comfort and more legroom than economy class. It is an upgraded version of the economy class. Two USB ports and a fully adjustable light facility for reading purposes are also available. The digital in-flight menu allows passengers to preview their snacks, beverage, amenity, and food options up to eight days before their flight. 
• Business Class:- One can enjoy a wide range of spacious cabins in the business class segment of Singapore Airlines with chair cum sofa type seats, an 18” HD touchscreen monitor, soundproof headphones, and comfortable beds. Passengers can satiate your taste buds with some high-quality food beverages and meals.
• First Class:- In the first-class segment, passengers can enjoy more privacy with the help of carved mouldings. The seats offer more comfort and space along with footrests. The mood lighting feature provides a cool reading/work environment.
• Suites:- It is a travelling class exclusively for elite passengers. A maximum of two people can sit inside comfortably. It provides travellers with more privacy. Private entertainment screens are also available here for a better experience.

Singapore Airlines Frequent Flyer Program

One of the most well-preferred programs in the world is the Singapore Airlines Frequent Flyer program. It’s also called the KrisFlyer program, and members get great benefits from it. They can earn miles and use them to pay for things like flights, hotel stays, car rentals, and likewise. 

Singapore Airlines Policies

Some policies that need to be kept in mind before boarding Singapore Airlines is as follows – 

Singapore Airlines Check-in Policy

You can check in at the airport through various means i.e. either by going through all the mandatory screening and luggage checks or through web check-in, kiosk check-in, auto check-in, or mobile check-in. You can look out for the check-in policies of Singapore Airlines here with ease.

Singapore Airlines Baggage Allowance

There is a separate baggage allowance limit for each and every segment of the airline. To know more about this, you can check out here for Singapore Baggage Allowance Policy.

Singapore Airlines Refund Policy

You have the flexibility to cancel your Singapore Airlines ticket for a refund if you have made your flight bookings from Singapore Airlines. 

If the airline ticket comes under the non-refundable ticket category, you will only get the refundable taxes back. The refunded amount will be reverted back to the credit/debit card.

• To get a refund, you need to cancel the flight ticket within the deadline period shown on it.   
• If you have purchased a ticket for a flight to or from the Australia you can cancel it without incurring any fees within 24 hours of making the reservation, but the reservation must have been made at least one week before the flight departs. You must notify your local Singapore Airlines office of your cancellation in order to receive a full refund.

Singapore Airlines Customer Support

For any issue regarding any query such as lost baggage etc., then you can get in touch with Singapore Airlines customer support team. You can contact the Singapore Airlines office for any query within 72 hours of the departure of flight. If you are a PPS Club member, then you can send a text message to +65 91848888 with “PPS<space> 10-digit PPS Club membership number. The Singapore Airlines customer care team will revert back to you very shortly.

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